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We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the item: •hasaproblemthatwouldhavestoppedsomeonefrom buying the item if they had known about it •isunsafe •issignificantlydifferentfromthesampleordescription •doesn’tdowhatwesaiditwould,orwhatyouasked forandcan’tbeeasilyfixed. Alternatively,youcanchoosetokeeptheitemandwewill compensate you for any drop in value. If the problem is not major,wewillrepairtheitemwithin a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase —e.g. your receipt.