DITA Mach-One

We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the item: •    has    a    problem    that    would    have    stopped    someone    from    buying the item if they had known about it •    is unsafe •    is significantly different from the sample or description •    doesn’t do what we said it would,    or what you asked for and can’t be easily fixed. Alternatively,    you can choose    to keep    the    item    and    we    will    compensate you for any drop in value. If the problem is not major,    we    will    repair    the    item    within    a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase —e.g. your receipt.